Fitness Manager 1-7339

YouFit•Boca Raton, FL
•Onsite

About The Position

The Fitness Manager leads YouFit’s personal training program, driving revenue, providing exceptional customer service, and fostering a positive environment for members and staff. This full-time hourly position includes base pay and opportunities for additional earnings through commissions and/or bonuses. Compensation packages are described as competitive in the industry, with opportunities for stability and growth. The role oversees personal training sales and services, supports member engagement, develops and manages staff schedules, and recruits, supervises, and develops personal trainers. The Fitness Manager also trains clients for up to 10 hours per week and performs other job-related duties as assigned.

Requirements

  • Must be at least 18 years of age.
  • NCCA Personal Trainer Certification or an exercise-science-related degree.
  • Maintain CPR/AED certification.
  • Experience with personal training and personal training sales.
  • Excellent time management skills.
  • Strong knowledge in all aspects of fitness.
  • Effective English communication skills.
  • Intermediate computer literacy for job-related software and technology.
  • Passion for fitness and dedication to exceptional customer service.
  • Ability to multitask, with self-motivation and a strong work ethic.
  • Commitment to continuous personal development.

Nice To Haves

  • Fluency in multiple languages.

Responsibilities

  • Ensure monthly personal training revenue targets are met.
  • Conduct three fitness assessments per day with prospective clients.
  • Maintain all sales expectations.
  • Evaluate Session and Small Group Training sessions.
  • Create and manage action plans to achieve overall goals.
  • Work closely with the General Manager to maintain member relationships and cultivate referrals.
  • Create additional traffic and generate sales.
  • Create and maintain an enjoyable environment for employees, members, and guests.
  • Welcome new members and ensure they schedule and attend their fitness assessment.
  • Maintain excellent customer service to keep members engaged with their fitness program.
  • Make effective decisions on customer service issues to ensure a positive member experience.
  • Conduct exit interviews or meetings with canceling clients.
  • Prepare and deliver comprehensive fitness programs based on clients’ goals.
  • Motivate and inspire clients through goal setting, frequent follow-up, and reassessments.
  • Maintain the personal trainer staff schedule and Small Group Training schedule according to YouFit standards and gym needs.
  • Train clients up to 10 hours per week.
  • Conduct and participate in management meetings.
  • Recruit personal trainers to ensure optimal staffing levels.
  • Supervise, guide, and develop the personal training staff.
  • Perform other job-related duties as assigned by the supervisor.

Benefits

  • Competitive compensation packages that typically include base pay and opportunities for additional earnings through commissions and/or bonuses.
  • Opportunities for stability and growth within the organization.
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