Fitness Manager 1-7743

YouFit • Miami, FL

12d • Onsite

About The Position

The Fitness Manager leads the personal training program, driving revenue, delivering exceptional customer service, and fostering a positive environment for members and staff. The role includes meeting monthly personal training revenue targets, conducting fitness assessments, maintaining sales expectations, evaluating training sessions, and creating action plans to achieve goals. The Fitness Manager works with the General Manager to maintain member relationships and cultivate referrals, welcomes new members and helps them schedule and attend assessments, supports member engagement, and handles customer service issues and exit interviews. The role also prepares and delivers fitness programs tailored to client goals, motivates clients through goal setting and follow-up, maintains trainer and small-group-training schedules, trains clients up to 10 hours per week, participates in management meetings, recruits personal trainers, and supervises and develops the training staff. This is a full-time hourly position. Compensation includes base pay and may include commissions and/or bonuses; the salary range is undisclosed.

Requirements

• Must be at least 18 years of age.
• NCCA Personal Trainer Certification or an Exercise-Science-related degree.
• Maintain CPR/AED certification.
• Experience with personal training and personal training sales.
• Excellent time-management skills.
• Strong knowledge of all aspects of fitness.
• Effective English communication skills.
• Intermediate computer literacy for job-related software and technology.
• Passion for fitness and dedication to exceptional customer service.
• Ability to multitask, self-motivation, and a strong work ethic.
• Commitment to continuous personal development.
• Ability to meet physical demands that include regularly talking or hearing and some bending, lifting up to 50 pounds, and stooping.

Nice To Haves

• Fluency in multiple languages is favored.

Responsibilities

• Ensure monthly personal training revenue targets are met.
• Conduct three fitness assessments per day with prospective clients.
• Maintain sales expectations.
• Evaluate Session and Small Group Training sessions.
• Create and manage action plans to achieve overall goals.
• Work closely with the General Manager to maintain member relationships and cultivate referrals.
• Create additional traffic and generate sales.
• Create and maintain an enjoyable environment for employees, members, and guests.
• Welcome new members and ensure they schedule and attend their fitness assessment.
• Maintain excellent customer service to keep members engaged with their fitness program.
• Make effective decisions on customer service issues to support a positive member experience.
• Conduct exit interviews or meetings with canceling clients.
• Prepare and deliver comprehensive fitness programs based on clients’ goals.
• Motivate and inspire clients through goal setting, frequent follow-up, and reassessments.
• Maintain personal trainer and SGT schedules according to YouFit standards and gym needs.
• Train clients up to 10 hours per week.
• Conduct and participate in management meetings.
• Recruit personal trainers to ensure optimal staffing levels.
• Supervise, guide, and develop personal training staff.
• Perform other job-related duties as assigned by the supervisor.

Benefits

• Competitive compensation packages that typically include base pay and opportunities for additional earnings through commissions and/or bonuses.
• YouFit benefits are mentioned, but specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed