Fitness Manager 1-7797

YouFit•Plantation, FL

3d•Onsite

About The Position

The Fitness Manager leads the personal training program, driving revenue, providing exceptional customer service, and fostering a positive environment for members, employees, and guests. The role includes managing personal training and small-group training operations, supporting member engagement, and supervising and developing personal training staff. This is a full-time hourly position with base pay and opportunities for additional earnings through commissions and/or bonuses. Compensation is described as competitive, but the salary range is undisclosed.

Requirements

Must be at least 18 years of age.
NCCA Personal Trainer Certification or an exercise-science-related degree.
Maintain CPR/AED certification.
Experience with personal training and personal training sales.
Excellent time-management skills.
Strong knowledge in all aspects of fitness.
Effective English communication skills.
Passion for fitness and dedication to exceptional customer service.
Ability to multitask, self-motivation, and a strong work ethic.
Commitment to continuous personal development.

Nice To Haves

Fluency in multiple languages is favored.

Responsibilities

Ensure monthly personal training revenue targets are met.
Conduct three fitness assessments per day with prospective clients.
Maintain sales expectations and generate additional traffic and sales.
Evaluate Session and Small Group Training sessions.
Create and manage action plans to achieve overall goals.
Work with the General Manager to maintain member relationships and cultivate referrals.
Create and maintain an enjoyable environment for employees, members, and guests.
Welcome new members and ensure they schedule and attend a fitness assessment.
Provide excellent customer service to keep members engaged with their fitness program.
Make effective decisions on customer service issues to support a positive member experience.
Conduct exit interviews or meetings with clients who are canceling.
Prepare and deliver comprehensive fitness programs based on clients’ goals.
Motivate and inspire clients through goal setting, frequent follow-up, and reassessments.
Maintain personal trainer staff and small-group training schedules according to company standards and gym needs.
Train clients up to 10 hours per week.
Conduct and participate in management meetings.
Recruit personal trainers to ensure optimal staffing levels.
Supervise, guide, and develop personal training staff.
Use job-related software and technology, applying intermediate computer literacy skills.
Perform other job-related duties as assigned by the supervisor.