Fitness Manager - Miami

YouFit•Deerfield Beach, FL

About The Position

Join YouFit as a Fitness Manager and lead the personal training program. The role is responsible for driving revenue, delivering exceptional customer service, and fostering a positive environment for members and staff. Compensation is hourly and includes base pay with opportunities for commissions and/or bonuses. The position is full time. The Fitness Manager oversees personal training and small group training operations, including sales, fitness assessments, client programs, staff scheduling, recruitment, and development. The manager works closely with the General Manager to maintain member relationships and cultivate referrals, and may train clients for up to 10 hours per week. Other job-related duties may be assigned by the supervisor.

Requirements

Must be at least 18 years of age.
NCCA Personal Trainer Certification or an exercise-science-related degree.
Maintain CPR/AED certification.
Experience with personal training and personal training sales.
Excellent time-management skills.
Strong knowledge of all aspects of fitness.
Effective English communication skills.
Intermediate computer literacy for job-related software and technology.
Passion for fitness and dedication to exceptional customer service.
Ability to multitask, self-motivate, and demonstrate a strong work ethic.
Commitment to continuous personal development.
Ability to meet the role’s physical demands, including regular talking or hearing and some bending, lifting up to 50 pounds, and stooping.
Travel may be required at times.

Nice To Haves

Fluency in multiple languages is favored.

Responsibilities

Ensure monthly personal training revenue targets are met.
Conduct three fitness assessments per day with prospective clients.
Maintain sales expectations and generate additional traffic and sales.
Evaluate Session and Small Group Training sessions.
Create and manage action plans to achieve overall goals.
Work with the General Manager to maintain member relationships and cultivate referrals.
Create and maintain an enjoyable environment for employees, members, and guests.
Welcome new members and ensure they schedule and attend a fitness assessment.
Provide excellent customer service to keep members engaged with their fitness programs.
Make effective decisions on customer service issues to support a positive member experience.
Conduct exit interviews or meetings with canceling clients.
Prepare and deliver fitness programs based on clients’ goals.
Motivate and inspire clients through goal setting, frequent follow-up, and reassessments.
Maintain personal trainer and small group training schedules according to YouFit standards and gym needs.
Train clients for up to 10 hours per week.
Conduct and participate in management meetings.
Recruit personal trainers to maintain optimal staffing levels.
Supervise, guide, and develop personal training staff.
Use job-related software and technology.
Perform other job-related duties as assigned by the supervisor.