Fitness Manager - New Gym Opening!

EōS Fitness•Bradenton, FL

About The Position

EōS Fitness is seeking a highly motivated, sales-driven Fitness Manager to lead the Personal Training team and help members achieve their health and wellness goals. Reporting to the District Fitness Manager, the Fitness Manager works on the club floor, sets appointments, builds relationships with members, sells training packages, and develops personal trainers to do the same. The position is responsible for building a cohesive Personal Training team, maintaining a healthy pipeline of clients, and ensuring clients and other members receive an exceptional fitness experience. The manager oversees sales results, staff development and operations, customer service, safety, and facility cleanliness. The role requires a passion for fitness, a drive for success, and a record of commitment, delivering results, and motivating clients.

Requirements

At least 2 years of management experience; fitness or personal training management experience is a plus.
3–4 years of customer service experience.
Previous sales experience is required.
Valid personal trainer certification is required.
CPR certification is required within 30 days of hire.
Must successfully pass a background check.
Ability to work in a gym setting and move about club floors and rooms, communicating with employees, members, and the public.
Ability to access and operate the company computer system, prepare documents, enter data, and read reports from a database or email system.
Ability to bend routinely and repetitively and lift more than 40 pounds.
Strong verbal and written communication skills for interacting with members, personal training clients, employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail and a systematic, thorough approach to problem-solving.
Good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Passion for fitness or a strong interest in the fitness industry.
Embraces EōS Fitness' Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Nice To Haves

Personal training or fitness management experience.
Personal Training sales experience is highly preferred.

Responsibilities

Achieve month-over-month sales targets, support membership growth, and ensure the team meets or exceeds goals for new personal training agreements, client retention, and revenue.
Collaborate with the membership sales team on new-member onboarding and sales initiatives, supporting a smooth transition into the club experience.
Hire, train, schedule, and supervise staff, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
Manage payroll for Assistant Fitness Managers and personal trainers to ensure accurate and timely payment.
Communicate goals, expectations, and procedures to department leaders and staff.
Ensure fitness staff have appropriate certifications and training, including CPR, First Aid, and personal trainer certifications.
Give staff clear, constructive feedback on performance, including strengths and areas for improvement.
Provide high-quality customer service by addressing member concerns and complaints, managing membership inquiries, and resolving issues promptly.
Engage with members, listen to their needs and concerns, and provide clear, helpful responses.
Ensure compliance with health and safety regulations, maintain required certifications, and implement safety protocols.
Supervise facility maintenance and cleanliness, including equipment, locker rooms, and common areas.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, giving instructions and updates to support safety and well-being.