Fitness Manager

Arch Amenities Group•Brisbane, CA

About The Position

The Fitness Manager helps lead the operations, programming, and staff management of a fitness center at a corporate wellness center in Del Mar. The role oversees daily facility operations, fitness programming, staff performance, safety and cleanliness, budgets, and member satisfaction and retention. The position is listed as non-exempt, with 20 hours per week at $25 per hour; a 60% personal training commission supplements base pay. The start date is flexible. Arch Amenities Group provides amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. The company partners with owners, operators, and developers to operate and improve fitness centers, spas, pools, clubs, and other amenity spaces, with an emphasis on hospitality, wellness, connection, and service. The Fitness Manager supervises the fitness team and may serve as Manager on Duty. The role includes maintaining operational procedures and reports, submitting payroll and other administrative records, overseeing preventative maintenance and inventory, and ensuring compliance with applicable safety and health requirements. The manager develops strategic plans and programs, supports marketing and member engagement, monitors service feedback, and helps achieve operational, financial, sales, and retention goals. The position requires a bachelor's degree in a related field and at least three years of supervisory experience in a fitness or health club environment. The posting also describes a separate requirement of five or more years of personal training experience in its introductory description. Personal training and/or group fitness certifications are preferred, and CPR and First Aid certifications are required or must be obtained upon hire. The role involves physical activity, including lifting, standing, walking, bending, reaching, and operating fitness equipment, and requires schedule flexibility for evenings, weekends, and holidays as needed.

Requirements

Bachelor's degree in Health, Fitness, Business Management, or a related field.
At least 3 years of supervisory experience in a fitness or health club environment.
The introductory description requests 5 or more years of personal training experience.
Ability to manage staff, create schedules, and lead diverse teams.
Strong financial acumen and ability to manage departmental budgets.
Experience with strategic planning, marketing, and program development.
Excellent customer service, organizational, and written and verbal communication skills.
Proficiency in Microsoft Office and facility management software or appropriate computer skills and office equipment.
CPR and First Aid certifications, or willingness to obtain them upon hire.
Energetic, enthusiastic, motivational, hands-on leadership style and strong work ethic.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Ability to lift 45 pounds and occasionally up to 75 pounds; the posting also specifies lifting 45-pound weight plates.
Ability to sit, stand, walk, climb, balance, bend, stoop, kneel, crouch, reach, push, pull, and operate fitness equipment.
Ability to visually and aurally observe facility activity and interact with members.
Awareness of proper body mechanics to prevent injury.
Ability to operate motorized equipment.
Professional manner, discretion, and appearance.

Nice To Haves

Current personal training and/or group fitness certifications, such as ACE, NASM, AFAA, or ACSM.
Prior supervisory experience in a large multi-amenity facility.
Personal training or other certifications associated with the fitness industry.

Responsibilities

Develop and maintain facility operations manuals, policies, procedures, and maintenance guidelines.
Oversee daily facility operations, including equipment upkeep, cleanliness, safety compliance, scheduling, and security.
Prepare and submit administrative and financial reports, including payroll, inventory, monthly reports, and management reports.
Implement preventative maintenance procedures and maintain facility maintenance checklists.
Supervise fitness team members, including hiring, onboarding, scheduling, training, coaching, evaluation, and disciplinary action as needed.
Conduct regular team meetings and ongoing staff development and training.
Provide Manager on Duty coverage as needed and ensure adequate supervisory coverage.
Oversee fitness programming, personal training, and group fitness offerings.
Develop annual strategic plans with operational, marketing, programming, member engagement, customer service, and financial objectives.
Develop and evaluate initiatives to increase membership acquisition, engagement, sales, satisfaction, and retention.
Monitor guest feedback and respond to member requests and comments promptly.
Ensure only authorized members and guests access the facility and maintain a safe, secure, welcoming, and inclusive environment.
Assist with facility marketing and promotions, including communications such as flyers, newsletters, announcements, articles, or press releases.
Collaborate with internal teams on public relations and outreach.
Manage budgets and scheduling efficiently, making adjustments as needed to meet budget guidelines.
Attend management functions and meetings associated with the client.
Identify and resolve problems promptly using sound judgment and innovative ideas.
Perform other duties as assigned.