Fitness Manager (WY)

The Edge Fitness Clubs•Wayne, PA

About The Position

The Fitness Manager leads fitness services at an Edge Fitness Clubs location and is accountable for the department’s financial performance, sales results, personal trainer payroll and expenses, and supplement inventory and profitability. The role partners with the Membership department to support fitness assessments and sales presentations, establishes lead-generation and sales strategies, and ensures services and presentations follow corporate standards. The manager recruits, hires, onboards, coaches, trains, schedules, and performance-manages personal training staff. They develop a high-performing team, manage staff performance against KPIs, communicate department initiatives, and foster a positive workplace with opportunities for advancement. This is a full-time exempt position with varying hours; it frequently requires long hours and night or weekend work and may require work on the last day of the month. The role has supervisory responsibility for Personal Trainers at the club.

Requirements

  • Two years of related sales experience.
  • Two years of experience in the fitness industry.
  • At least two years of leadership and people-management experience, including success leading, coaching, and motivating teams and individuals to achieve goals across multiple locations.
  • Current CPR and First Aid certifications, maintained throughout employment.
  • Current Personal Trainer certification within 60 days of employment; accepted certifications include NASM, NSCA, ACE, ISSA, or NFPT.
  • Ability to create and sustain a service culture focused on hospitality, care, welcoming, and fun.
  • Passion for fitness and demonstrated knowledge of fitness equipment and wellness strategies.
  • Strong oral and written communication, interpersonal, and relationship-building skills.
  • Strong MS Office software skills and ability to adapt to new technologies.
  • Demonstrated ability to motivate and influence all levels of the organization.
  • Strong time-management skills.

Nice To Haves

  • A related university degree in Exercise Science, Exercise Physiology, or Kinesiology, or equivalent experience, is strongly preferred.

Responsibilities

  • Manage the fitness department’s financial performance and achieve personal and club monthly sales KPI targets.
  • Manage Personal Trainer payroll and expenses.
  • Partner with the Membership department to ensure initial fitness assessments are booked and membership advisors build value during tours.
  • Ensure Personal Trainer presentations and fitness assessments (VFPs) are structured, standardized, and consistent with corporate standards.
  • Develop lead-generation strategies with the team to meet lead targets.
  • Establish fitness services sales goals for Fitness Consultants and front desk employees.
  • Lead sales of all fitness products at the location.
  • Manage supplement profit and loss with the Admin Specialist and follow through on supplement handoffs.
  • Recruit, hire, and onboard personal training staff to maintain staffing at forecasted budget levels.
  • Provide input to and participate in Personal Trainer performance assessments and termination processes in partnership with HR and management.
  • Coach, teach, and train staff; manage fitness staff performance and KPIs.
  • Develop staff product knowledge of fitness products, including supplements and personal training.
  • Schedule and conduct mentoring time with Personal Trainers.
  • Communicate department initiatives, standards, and directives effectively.
  • Create a positive, healthy workplace that provides advancement opportunities for staff.
  • Lead, interview, hire, schedule, and performance-manage all Personal Trainers in the club.

Benefits

  • Free gym membership.
  • Tiered medical, dental, and vision health benefits for employees and their families.
  • Paid time off and paid holidays.
  • 401(k) plan.
  • Discounts on personal training, apparel, shake bar, and Edge Kids.
  • Team-building activities and leadership and development training, with opportunities to advance.
  • Reimbursement for training certifications.
  • Company-paid life insurance ($25,000), long-term disability coverage, and an Employee Assistance Program.
  • Fun work environment and culture.
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