Fitness Manager (WY)

The Edge Fitness Clubs•Tredyffrin Township, PA

About The Position

The Fitness Manager leads the fitness services department at an Edge Fitness Club and is accountable for its financial performance, sales results, staff management, and service standards. The role oversees personal training and fitness products, works closely with the Membership department to book fitness assessments, manages supplement inventory and profitability, and supports sales across the club. The Fitness Manager recruits, hires, onboards, schedules, coaches, and performance-manages Personal Trainers. The position is full-time and exempt, with varying hours that frequently include long hours and nights or weekends; work on the last day of the month may also be required. The role has supervisory responsibility for all Personal Trainers at the club.

Requirements

  • Ability to create and sustain a service culture focused on hospitality, caring, welcoming, and fun.
  • Passion for fitness and demonstrated knowledge of fitness equipment and wellness strategies.
  • Strong oral and written communication, interpersonal, and relationship-building skills.
  • Strong MS Office skills and ability to adapt learning to new technologies.
  • Demonstrated ability to motivate and influence all levels of the organization.
  • Strong time-management skills.
  • Two years of related sales experience.
  • Two years of experience in the fitness industry.
  • At least two years of leadership and people-management experience, including success leading, coaching, and motivating teams and individuals to achieve goals across multiple locations.
  • Current CPR and First Aid certifications, maintained throughout employment.
  • Current Personal Trainer certification within 60 days of employment; accepted certifications include NASM, NSCA, ACE, ISSA, and NFPT.
  • Ability to work varying hours, frequently including long hours and nights or weekends; work on the last day of the month may be required.

Nice To Haves

  • A related university degree in Exercise Science, Exercise Physiology, or Kinesiology, or equivalent experience, is strongly preferred.

Responsibilities

  • Direct the department's financial performance for total fitness services.
  • Meet personal and club monthly sales KPI targets.
  • Manage Personal Trainer payroll and expenses.
  • Partner with the Membership department to book initial fitness assessments and ensure advisors build value during tours.
  • Ensure Personal Trainer presentations and fitness assessments (VFPs) follow corporate standards and are structured consistently.
  • Develop lead-generation strategies with the team to meet lead targets.
  • Set fitness services sales goals for Fitness Consultants and front desk employees.
  • Lead all fitness products at the location.
  • Manage supplements and inventory, including supplement profit and loss with the Admin Specialist and follow-through on supplement handoffs.
  • Recruit, hire, and onboard Personal Training staff to maintain forecasted staffing budgets.
  • Provide input and participate in Personal Trainer performance assessments and termination processes in partnership with HR and Management.
  • Develop a high-performing team through coaching, teaching, and training.
  • Manage performance and KPIs for fitness staff.
  • Build staff knowledge of fitness products, including supplements and personal training.
  • Schedule and conduct mentorship time with Personal Trainers.
  • Communicate department initiatives, standards, and directives.
  • Create a positive, healthy workplace with opportunities for staff advancement.
  • Lead, interview, hire, schedule, and performance-manage all Personal Trainers in the club.

Benefits

  • Free gym membership.
  • Tiered medical, dental, and vision benefits.
  • PTO and paid holidays.
  • 401(k) plan.
  • Discounts on personal training, apparel, shake bar, and Edge Kids.
  • Team builders and leadership and development training, with opportunities to advance.
  • Reimbursement for training certifications.
  • Company-paid life insurance ($25,000), long-term disability, and Employee Assistance Program.
  • Fun work environment and positive culture.
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