Fitness Center Receptionist (closing)
About The Position
HealthFitness, a Trustmark company, is hiring a full-time Fitness Center Receptionist at a client site in Thousand Oaks, California. The receptionist supports daily fitness center operations by welcoming and assisting members, providing program and membership information, completing administrative tasks, and delivering excellent customer service. The position may also involve occasional locker room upkeep and restocking supplies. The schedule is 37.5 hours per week, Monday through Friday, from 2:15 PM to 10:15 PM; hours may be subject to change. Weekends are not required. The role includes front desk and fitness floor coverage, member service administration, membership processing and recordkeeping, facility and equipment upkeep, and opening or closing duties. The compensation range is $18.00–$19.50 per hour, with the final offer based on location, qualifications, experience, skill set, and other relevant factors.
Requirements
- High school diploma or GED.
- Adult CPR/AED and First Aid certifications from the American Heart Association, American Red Cross, or American Safety & Health Institute, required within 30 days of hire.
- Ability to lift up to 50 pounds.
Nice To Haves
- Previous customer service experience.
Responsibilities
- Greet, check in, and assist customers; provide program, service, and membership information.
- Provide front desk and/or fitness center floor coverage and respond to participant requests, comments, or concerns, resolving issues promptly and appropriately.
- Answer phones and complete member service desk administration and processes, including processing membership enrollments, collecting fees, and maintaining related records.
- Participate in membership drives to acquire and enroll new participants.
- Provide laundry and locker room services; occasionally assist with locker room upkeep and restock supplies as needed.
- Secure equipment, weights, and accessories in designated positions and inspect for safety hazards.
- Maintain and update participant and facility policies as appropriate, and educate participants on policies and procedures.
- Participate in internal programs and special events and provide administrative support for them and membership drives.
- Complete opening and/or closing duties.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision plans, including HSA, PPO, and FSA options.
- Retirement/401(k) plan with employer matching.
- Fitness and wellness programs with incentives through medical plan discounts.
- Certification reimbursement.
- Tuition reimbursement.
- Paid new parent leave.
- Paid holidays.
- PTO, starting at three weeks for full-time associates.
- Paid volunteer time off.
- Competitive pay.
- Personal and professional support, training, and development.
- Flexible employment opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
