Fitness Center Receptionist (closing)

HealthFitness • Thousand Oaks, CA

10d • Onsite

About The Position

HealthFitness is hiring a full-time Fitness Center Receptionist at a client site in Thousand Oaks, California. The receptionist helps keep the fitness center running smoothly by welcoming and assisting members, providing information about programs and memberships, handling front-desk administration, and delivering excellent customer service. The role also involves multitasking in a fast-paced environment, using Outlook and Excel for administrative work, and occasionally assisting with locker room upkeep and supply restocking.

The schedule is 37.5 hours per week, Monday through Friday, from 2:15 PM to 10:15 PM. Hours may be subject to change. Weekend work is not required. The compensation range is $18.00–$19.50 per hour; the final offer depends on factors including location, qualifications, experience, and skills. The position includes a comprehensive benefits package.

Requirements

• High school diploma or GED.
• Adult CPR/AED and First Aid certifications from the American Heart Association, American Red Cross, or American Safety & Health Institute, required within 30 days of hire.
• Ability to lift up to 50 pounds.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Greet, check in, and assist customers, and provide information about programs, services, and memberships.
• Remain available at the front desk and/or on the fitness center floor to meet customer-service needs.
• Respond efficiently to client and participant requests, comments, or concerns, and resolve issues in a timely and appropriate manner.
• Assist with member-service desk administration and processes, answer phones, and process membership enrollments.
• Collect membership fees and perform related recordkeeping.
• Participate in membership drives to acquire and enroll new participants.
• Assist with laundry and locker room services and, as needed, maintain locker rooms and restock supplies.
• Secure equipment, weights, and accessories in their designated positions and inspect for safety hazards.
• Maintain and update participant and facility policies as appropriate, and educate participants on policies and procedures.
• Support internal programs and special events.
• Perform opening and/or closing duties.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans, including HSA, PPO, and FSA options.
• Retirement/401(k) plan with employer matching.
• Fitness and wellness programs incentivized with medical plan discounts.
• Certification reimbursement program.
• Tuition reimbursement.
• Paid new-parent leave.
• Paid holidays and PTO, starting at three weeks for full-time associates.
• Paid volunteer time off.
• Competitive pay.
• Personal and professional support, training and development, and flexible employment opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED