Center Receptionist

Oxford Nursing & Rehab Center • Oxford, AL

1d

About The Position

The Center Receptionist supports Diversicare’s corporate office by handling telephone and visitor reception, mail and deliveries, office supplies, administrative requests, and related projects. The role calls for a professional, organized, detail-oriented person with strong customer service and communication skills. Diversicare provides post-acute care at skilled nursing and long-term care centers and describes its mission as improving every life it touches through exceptional healthcare and exceeding expectations.

Requirements

• Experience answering and directing multiple phone lines.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Detail-oriented, organized, and able to prioritize appropriately.
• Proficiency in Word, Excel, PowerPoint, and Publisher.
• Maintain a professional appearance.
• High school diploma or equivalent.

Nice To Haves

• Previous administrative experience in a corporate setting.
• College education.

Responsibilities

• Manage multiple phone lines and direct calls as required.
• Greet, announce, and direct guests.
• Direct complaints to appropriate departments or individuals while maintaining confidentiality.
• Maintain the corporate office supply inventory and log invoices when received.
• Process incoming and outgoing mail.
• Maintain accurate telephone-number lists for emergency contacts and key personnel reference numbers.
• Maintain supplies for the postage meter, copy machine, fax machines, FedEx, and UPS.
• Respond to facility requests for business cards, name badges, and similar items.
• Process and distribute company recognition cards for corporate and regional staff.
• Update and maintain corporate and facility directories.
• Monitor deliveries and notify receiving departments as appropriate.
• Perform special projects as required.
• Assist with administrative positions as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement.
• Vacation, holiday, and sick time.
• Long- and short-term disability.
• Employee Assistance Program.
• Life insurance.
• Referral bonuses.
• DiversICARE employee hardship fund.
• Pay advancement program through OnShift Wallet.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED