Receptionist-Cultural Center

Turning Stone Enterprises•Oneida, NY

About The Position

Turning Stone Enterprises is hiring a Receptionist for the Shako:Wi Cultural Center. The Receptionist is the first point of contact for visitors and provides a warm, welcoming experience. The role involves sharing an introductory message, responding to visitor information requests, conducting pre-arranged facility tours in coordination with the Manager, and handling telephone calls and mail for the Cultural Center and Museum. The Receptionist also maintains the lobby’s orderliness and displays, stays informed about the center’s activities and events, and is responsible for Gift Shop operations.

Requirements

High school diploma or equivalent.
Knowledge of Oneida Indian Nation culture and history.
Excellent communication skills, public relations skills, and telephone etiquette.
Ability to maintain accurate files and records.
Ability to work well with minimal supervision.
Must be able to work weekends.

Responsibilities

Greet visitors to the Shako:Wi Cultural Center and deliver the introductory message.
Respond to visitors’ requests for information.
Conduct pre-arranged tours of the facility in coordination with the Manager.
Receive and route telephone calls and mail for the Cultural Center and Museum; answer questions and take messages for absent staff.
Maintain the general orderliness of the Cultural Center lobby and ensure informational materials, articles, and other items are properly displayed.
Maintain awareness of the Cultural Center’s calendar of activities and events.
Be responsible for Gift Shop operations.