Center Receptionist

Diversicare of Tupelo, LLC • Tupelo, MS

1d

About The Position

Diversicare is seeking a Center Receptionist to support the corporate office and provide a welcoming, professional experience for guests, callers, and staff. The position handles phone calls and visitors, maintains office supplies and directories, processes mail and deliveries, and responds to facility requests. The receptionist may also assist with administrative positions and special projects as needed. Diversicare describes its workplace culture as grounded in trust, respect, customer focus, compassion, diplomacy, appreciation, communication, and Service Excellence.

Requirements

• Experience answering and directing multiple phone lines.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Detail-oriented, organized, and able to prioritize appropriately.
• Proficiency in Word, Excel, PowerPoint, and Publisher.
• Ability to maintain a professional appearance.
• High school diploma or equivalent.

Nice To Haves

• Previous administrative experience in a corporate setting.
• College education.

Responsibilities

• Manage multiple phone lines and direct calls as required.
• Greet, announce, and direct guests.
• Direct complaints to appropriate departments or individuals while maintaining confidentiality.
• Maintain the corporate office supply inventory and log invoices when received.
• Process incoming and outgoing mail.
• Maintain accurate telephone numbers for emergency contacts and reference numbers for key personnel.
• Maintain supplies for the postage meter, copy machines, fax machines, FedEx, and UPS.
• Respond to facility requests for business cards, name badges, and similar items.
• Process and distribute company recognition cards for corporate and regional staff.
• Update and maintain corporate and facility directories.
• Monitor deliveries and notify receiving departments as appropriate.
• Perform special projects as required.
• Assist with administrative positions as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement.
• Vacation, holiday, and sick time.
• Long- and short-term disability.
• Employee Assistance Program.
• Life insurance.
• Referral bonuses.
• DiversICARE employee hardship fund.
• Pay advancement program through OnShift Wallet.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED