Fise Representative - Midland, TX 1

Tenaris • Midland, TX

5d

About The Position

The Fise Representative provides technical assistance to final customers to ensure the correct use of Tenaris Premium Connections. The role monitors and follows up on field feedback about product performance and gathers general field information valuable to Tenaris.

The representative supports customers at well sites by ensuring recommended practices are followed during preparation, installation, and repair of Tenaris Premium Connections. The role also provides technical guidance, shares relevant Tenaris information with customer representatives, follows up on customer perceptions of Tenaris products and services, maintains current knowledge of Tenaris standards and procedures, and completes service reports and field feedback activities. The representative complies with applicable company policies and regulations and protects assigned facilities, equipment, and other physical resources.

Responsibilities

• Follow up to ensure correct use of TenarisHydril recommended practices, including well-site preparation, running, and repair of Tenaris Premium Connections, to help prevent problems and incidents and promote safe, efficient installation.
• Provide technical support and liaise directly with customer representatives to help ensure products are installed efficiently and perform to their design potential.
• Provide customer representatives at rig sites with a general overview of Tenaris using company internet sites, information, and other materials applicable to the operation or region.
• Follow up with customer representatives on their perceptions of Tenaris products and services to identify areas for improvement.
• Maintain updated training and knowledge of Tenaris standards and procedures according to FISE training curricula.
• Complete service reports accurately and on time, in hard copy and electronically, including running assistance reports, miscellaneous reports, log time, inspection reports, service tickets, and specific dopeless and visit reports.
• Provide field and industry feedback on perceptions and attitudes toward Tenaris and competitors’ products, services, and technical innovations; maintain files and add information on competitors’ products and technical innovations to the office reference library.
• Comply with Tenaris policies, procedures, and management standards, and ensure adherence to applicable laws and regulations.
• Protect assigned facilities, equipment, and other physical resources from damage, theft, or misuse.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed