Fise Representative - Williston, ND

Tenaris • Williston, ND

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About The Position

The FISE Representative provides technical assistance to end customers to ensure the correct use of Tenaris Premium Connections. The role monitors and follows up on feedback gathered in the field about product performance and other field information relevant to Tenaris. It is based in Williston, North Dakota, in the Supply Chain department.

The representative supports customer personnel at rig sites, verifies compliance with recommended practices during well-site preparation, running, and repair activities, and helps prevent problems and incidents to promote safer, more efficient product installation. The role also documents service activities, provides field feedback about Tenaris and competitor products and services, and maintains knowledge of applicable Tenaris standards and procedures.

Responsibilities

• Ensure the correct use of TenarisHydril recommended practices and oversee well-site preparation, running, and repair of Tenaris Premium Connections.
• Provide technical support and liaise directly with customer representatives to help ensure products are installed efficiently and perform to their design potential.
• Assist customer representatives at rig sites with a general overview of Tenaris, using company websites, information, and other materials applicable to the operation or region.
• Follow up with customer representatives on their perceptions of Tenaris products and services to identify potential areas for improvement.
• Maintain up-to-date training and knowledge of Tenaris standards and procedures in accordance with FISE training curricula.
• Complete service reports in a timely manner, in hard copy and electronically, including running assistance reports, miscellaneous reports, log time, inspection records, service tickets, and specific dopeless and visit reports.
• Provide field and industry feedback on perceptions and attitudes toward Tenaris and competitor products, services, and technical innovations.
• Set up files and add information about competitors’ products and technical innovations to the office reference library.
• Comply with Tenaris policies, procedures, management standards, and applicable laws and regulations.
• Protect facilities, equipment, and other physical resources assigned to the area from damage, theft, or misuse.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed