Fire Service Technician

Sciens Building Solutions•Houston, TX

About The Position

Sciens Building Solutions is seeking an experienced Fire Service Technician with programming, troubleshooting, and repair capabilities. The technician works closely with the service team and clients to ensure critical life safety systems are repaired efficiently and maintain their overall performance. This key role on a growing team requires attention to detail when troubleshooting and repairing systems. Customer and employee interactions require effective human relations, along with strong written and verbal communication skills.

Requirements

  • Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
  • Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
  • Demonstrable knowledge of fire alarm circuit integrity and troubleshooting circuit opens, shorts, and ground conditions.
  • Ability to program and repair fire alarm systems using a laptop computer.
  • Knowledge of NFPA 72 code requirements.
  • Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for fire system installation and circuiting.
  • Knowledge of state, federal, and other regulatory requirements for testing fire alarm systems.
  • Ability to read fire system design drawings.
  • Demonstrable knowledge of safe use of standard trade tools.
  • NICET I Certification.
  • Knowledge of OSHA safety standards and ability to obtain OSHA 10 Certification.
  • Customer-focused, with project and people management skills.
  • Proficiency in issue resolution.
  • Excellent organizational, decision-making, and communication skills.
  • Ability to work under tight deadlines and with a sense of urgency.
  • Physical ability to perform demanding trade work, including frequent lifting of up to 25 pounds, occasional lifting of up to 50 pounds, working at heights, climbing ladders, and standing and walking for most of the workday.
  • Valid driver’s license and reliable transportation.

Responsibilities

  • Troubleshoot and repair fire and life safety systems, including conventional, addressable, voice, complex smoke control, and networked systems.
  • Use troubleshooting tools to analyze systems and detect fault conditions.
  • Maintain maximum system detection and alarm coverage while performing repairs.
  • Prepare repair reports in accordance with NFPA requirements for customer acceptance and billing information.
  • Program systems using laptop computers.
  • Ensure fire alarm circuit integrity.
  • Assist with managing vehicle inventory and repair tools.
  • Provide support, guidance, and expertise to other technicians.
  • Demonstrate equipment and control unit operation to customers and explain their use and how to respond to system signals.
  • Train and develop other Service Technicians on equipment, company policies, and procedures.

Benefits

  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short-term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Company cell phone, laptop, and vehicle.
  • Professional career development opportunities.
  • Tuition reimbursement.
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