Fire Life Safety Sales Executive

Summit Companies•Austin, TX

About The Position

The Fire Life Safety Sales Executive prospects and develops new customers while expanding services with existing customers. The role sells inspection and service offerings, including developing and negotiating pricing for inspection contracts, and works closely with the Regional Sales Manager, Service Manager, and Service Operations Staff to support customer satisfaction. The position is part of the Service Department Team. The executive builds and manages a sales pipeline, tracks customer and prospect activity and proposal status, follows up on proposals, and works toward assigned sales goals. The role also identifies opportunities to convert installation customers into service customers, supports customer re-signs, monitors market and local fire-code developments, and develops industry technical knowledge. Frequent travel is required, up to 50%.

Requirements

High school diploma or GED.
3–5 years of sales or fire protection industry experience.
At least 2 years of computer and Microsoft Office experience.
Ability to read, write, and communicate effectively in English with employees, customers, and boards of directors.
Valid driver’s license with an acceptable driving record.
Reliable transportation.
Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
Frequent travel, up to 50%.

Nice To Haves

Associate’s or bachelor’s degree in business or a related field.
2 years of experience reading electronic blueprints.
Experience with Salesforce.

Responsibilities

Make proactive sales calls to prospective customers, using approaches such as cold calling, call blocks, territory target lists, and sales plans.
Expand inspection and service offerings with current customers through upselling.
Identify opportunities to convert construction installation customers into service customers.
Maintain a sales pipeline sufficient to meet assigned sales plans and goals.
Record detailed customer and prospect information in Salesforce or another sales tracking system and monitor outstanding proposals.
Follow up promptly on pending proposals to explain scope, answer questions, and advance sales opportunities.
Use Excel or company-provided estimating tools to apply the company’s inspection sales pricing approach.
Understand the contractual terms and conditions of ITM agreements.
Represent the organization at industry meetings, customer visits, and customer entertainment events, which may occur outside normal business hours.
Monitor market opportunities through sales calls, networking, and other market information, including updates to local fire-code requirements.
Assist the Service Manager and service department with re-signing existing customers when needed.
Advance technical knowledge through internal training, ride-alongs with field personnel, and reviewing technical materials.
Work with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
Perform other duties as assigned.