Fire Life Safety Sales Executive

Summit Companies•Salt Lake, UT

About The Position

The Fire Life Safety Sales Executive prospects for and develops new customers while growing inspection and service business through new sales, upselling, and multi-line service development. The role provides and negotiates pricing for inspection contracts and works closely with the Regional Sales Manager, Service Manager, Branch Manager, and service operations staff to support customer satisfaction, customer relationships, and profitability. This position is part of the Service Department team.

Requirements

  • High school diploma or GED.
  • Three to five years of sales or fire protection industry experience, and/or facility service sales experience.
  • At least two years of experience operating a computer and using Microsoft Office.
  • Ability to read, write, and communicate effectively in English with employees, customers, and board members.
  • Valid driver’s license with an acceptable driving record.
  • Reliable transportation.
  • Ability to comply with the company’s drug and alcohol policy and background screening requirements, which may include customer-specific requirements.
  • Ability to travel locally frequently, up to 50%.
  • Ability to sit and stand for long periods; occasionally drive, bend, kneel, balance, lift under 20 pounds, walk, ascend and descend stairs, reach above and below the shoulders, stoop, and twist.

Nice To Haves

  • Associate’s or bachelor’s degree in business or a related field.
  • Two years of experience reading electronic blueprints.
  • Experience with Salesforce.

Responsibilities

  • Make proactive sales calls to prospective customers to grow the inspection and service business, including cold calling, call blocks, developing territory target lists, and creating a sales plan.
  • Make proactive sales calls to current customers to expand service offerings and generate upsell opportunities.
  • Identify opportunities to convert construction installation customers into service customers.
  • Maintain a sufficient pipeline of sales activity to meet assigned sales goals.
  • Record customer and prospect information and manage sales activity in Salesforce or another sales tracking system, including monitoring outstanding proposals.
  • Follow up on pending proposals promptly to explain scope, answer questions, and advance opportunities toward a sale.
  • Apply the company’s inspection pricing approach using Excel or company-provided estimating tools, and understand the terms and conditions of ITM (Inspection Test Maintenance) agreements.
  • Represent the organization at industry meetings, customer visits, and customer entertainment events, which may occur outside normal business hours.
  • Monitor market opportunities through sales calls, networking, and other market information, including changes to local fire code requirements.
  • Assist the Branch Manager and service department with customer re-signs when necessary.
  • Develop industry technical knowledge through internal training, ride-alongs with field personnel, and review of technical materials.
  • Work with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
  • Perform other duties as assigned.
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