Fire Life Safety Sales Executive

Summit Companies•Lufkin, TX

About The Position

The Fire Life Safety Sales Executive prospects and develops new customers while expanding services for existing customers. The role sells inspection and service offerings, including negotiating pricing for inspection contracts, and works closely with regional sales, service management, and service operations to support customer satisfaction. It is a key position within the Service Department. The position requires building a pipeline of sales activity, managing customer and prospect information and proposal follow-up in Salesforce or another tracking system, and understanding the company’s inspection pricing approach and ITM agreement terms. The Sales Executive also monitors market opportunities and local fire-code changes, represents the organization at industry meetings and customer events, assists with customer renewals, and develops technical knowledge through training and field ride-alongs. Frequent travel, up to 50%, is required. The role is generally performed indoors in an office or remote setting, both independently and with others.

Requirements

High school diploma or GED.
Three to five years of sales or fire protection industry experience.
Two years of computer and Microsoft Office experience.
Ability to read, write, and communicate effectively in English with employees, customers, and board members.
Valid driver’s license with an acceptable driving record.
Reliable transportation.
Ability to comply with the company’s Drug and Alcohol policy and background-screening requirements, which may include customer-specific requirements.
Ability to travel frequently, up to 50%.

Nice To Haves

Associate’s or bachelor’s degree in business or a related field.
Two years of experience reading electronic blueprints.
Experience with Salesforce.

Responsibilities

Prospect new customers through activities such as cold calling, call blocks, and territory target lists to grow the Inspection and Service business.
Develop and execute a sales plan to achieve assigned sales goals.
Expand service offerings to current customers through upselling.
Identify opportunities to convert construction installation customers into service customers.
Maintain a sufficient sales pipeline to meet assigned goals.
Record and manage customer and prospect information and sales activity in Salesforce or another tracking system, including monitoring outstanding proposals.
Follow up on pending proposals, explain scope, answer questions, and advance opportunities toward a sale.
Apply the company’s inspection-sales pricing approach using Excel or company-provided estimating tools.
Understand the contractual terms and conditions of ITM agreements.
Represent the organization at industry meetings, customer visits, and customer entertainment events, which may occur outside normal business hours.
Monitor market opportunities through sales calls, networking, and other market information, including changes to local fire-code requirements.
Assist the Service Manager and service department with re-signing existing customers when needed.
Advance industry technical knowledge through internal training, field ride-alongs, and review of technical materials.
Work with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
Perform other duties as assigned.