Fire Alarm & Security Technician

Summit Companies•Saint Cloud, MN

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems, as well as other fire and life safety products, with minimal supervision. The role includes diagnosing system faults, repairing or replacing components, and working with fire alarm, clean agent, and high-pressure suppression systems. Technicians use appropriate tools and test equipment, follow applicable codes and safety procedures, communicate professionally with customers and monitoring companies, and document work using Field Service Lightning. The position may involve on-call emergency service, travel up to 20%, and training service technician trainees. Employees must follow company safety policies and wear required personal protective equipment.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in the Fire Life Safety industry, specifically in fire alarm.
  • Ability to read, write, and communicate effectively in English with employees and customers.
  • Valid driver’s license with an acceptable driving record.
  • Ability to comply with SFP’s Drug and Alcohol policy and background-screening requirements, which may include customer-specific requirements.
  • Ability to travel occasionally, up to 20%.
  • Ability to perform the physical and work-environment requirements described, with reasonable accommodations where applicable.

Nice To Haves

  • NICET or state-specific certification.
  • NICET Level 1 Fire Alarm Certification.
  • Two years of experience using business intelligence systems, Sage 300 CRE, or similar.
  • Two years of professional computer skills.

Responsibilities

  • Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
  • Diagnose fire alarm faults, including ground faults.
  • Repair or replace fire alarm components, including FACPs, power supplies, and alarm-initiating devices.
  • Work with clean agent and high-pressure suppression systems from different manufacturers.
  • Use required tools and test equipment, such as multimeters, meggers, laptops, and lifts, to repair or replace system components.
  • Program fire alarm systems and use related software when removing or replacing components.
  • Safely handle, remove, and replace explosive actuators, including squibs and gas cartridge actuators.
  • Communicate professionally with internal and external customers and offsite monitoring companies.
  • Arrive punctually at assigned work locations and complete scheduled projects in a timely manner.
  • Use Field Service Lightning to track work orders, materials, and time on the job.
  • Complete work-order documentation.
  • Follow SFP’s Safety program, SDS book, hazardous communication program, policies, and procedures; know where safety documentation is located on each project.
  • Participate in weekly Toolbox talks.
  • Keep the company-provided vehicle clean and maintained according to company policies.
  • Handle emergency service requests when placed on call as required by location.
  • Attend seminars or other education and training sessions to stay current on technology, codes, and standards.
  • Train service technician trainees on applicable aspects of fire protection.
  • Perform other duties as assigned.
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