The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products with minimal supervision. The role requires knowledge of fire alarm codes and standards, programming across a variety of systems, and the ability to diagnose system faults and repair or replace components. It also involves servicing clean-agent and high-pressure suppression systems and safely handling explosive actuators. Technicians communicate professionally with customers and offsite monitoring companies, arrive punctually, complete scheduled projects, document work orders, and use Field Service Lightning to record work, materials, and time. They follow company safety policies and procedures, participate in weekly Toolbox talks, maintain a company vehicle, and may be placed on call for emergency service requests depending on location. The position includes attending periodic training and seminars and training service technician trainees. The role requires local travel 90% of the time. Work regularly takes place outdoors and may involve temperature extremes, dust, fumes, chemicals, electrical hazards, and noise. Employees must wear required personal protective equipment. The job also involves frequent bending, climbing, kneeling, lifting under 50 pounds, reaching, standing, and walking, with occasional lifting over 50 pounds, driving, working at heights, and other physical activities.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED