Fire Alarm & Security Technician
About The Position
The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products with minimal supervision. The position requires local travel 90% of the time, punctual arrival at work locations, timely completion of scheduled projects, and on-call availability for emergency service requests as required by location. Technicians use Field Service Lightning to track work orders, materials, and time, and complete work-order documentation. They follow company safety programs and procedures, participate in weekly Toolbox talks, maintain company-provided vehicles, and periodically attend training to stay current on technology, codes, and standards. The technician also trains service technician trainees in applicable aspects of fire protection and may perform other assigned duties. Summit Fire & Security is a full-service provider of fire detection, suppression, and security services, including design, installation, testing, inspections, and maintenance. The company describes opportunities for career advancement, training, and professional development, including support for NICET and other career-advancing certifications. Certain career development programs may be reimbursed, and specific certifications may qualify for potential bonuses.
Requirements
- High school diploma or equivalent.
- At least 2 years of Fire Life Safety industry experience, specifically in fire alarm.
- NICET Level 1 Fire Alarm Certification.
- Ability to read, write, and communicate effectively in English with employees and customers.
- Valid driver's license with an acceptable driving record.
- Ability to comply with the company's Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
- Ability to travel locally 90% of the time.
- Ability to meet the described physical requirements, including bending, using step stools, ladders and stairs, kneeling, lifting, reaching, standing and walking for extended periods, and occasionally working at heights.
Nice To Haves
- NICET or state-specific certification.
- At least 2 years of professional computer skills.
- At least 2 years using business intelligence systems, Sage 300 CRE, or similar.
Responsibilities
- Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
- Use appropriate tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace system components.
- Program and work with software for a variety of fire alarm systems when removing or replacing components.
- Diagnose fire alarm system faults, including ground faults.
- Repair or replace damaged fire alarm components, such as FACPs, power supplies, and alarm-initiating devices.
- Safely handle, remove, and replace explosive actuators, including squibs and gas cartridge actuators.
- Communicate professionally with internal and external customers and offsite monitoring companies.
- Arrive punctually at required work locations and complete scheduled projects in a timely manner.
- Use Field Service Lightning to track work orders, required materials, and time spent on jobs; complete work-order documentation.
- Follow the company Safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know where relevant safety documentation is located on each project.
- Keep the company-provided vehicle clean and well maintained according to company policies.
- Handle emergency service requests while on call, as required by location.
- Attend seminars or similar education and training sessions periodically to stay current on technology, codes, and standards.
- Train service technician trainees in applicable aspects of fire protection.
- Perform other duties as assigned.
Benefits
- Paid vacation and holidays
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with company match
- Flexible spending accounts
- Employer-paid long-term disability
- Employer-paid short-term disability
- Additional voluntary ancillary benefits, such as accident and hospital indemnity
- Life insurance for team members and dependents
- Employee assistance program
- Employee referral program
- Extensive training opportunities and career advancement
- Reimbursement for certain career development programs
- Potential bonuses for specific certifications
- Competitive pay and bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
