Fire Alarm & Security Technician

Summit Companies•Pasadena, TX

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems, as well as other fire and life safety products, with minimal supervision. The role requires working knowledge of fire alarm codes and standards, programming and software for a variety of fire alarm systems, and familiarity with clean agent and high-pressure suppression systems. Technicians use appropriate tools and test equipment to diagnose and repair systems, including replacing damaged components and safely handling explosive actuators. The technician communicates professionally with internal and external customers and offsite monitoring companies; arrives punctually at work locations; completes scheduled projects and work-order documentation; and uses Field Service Lightning to track work, materials, and time. The position follows company safety policies and procedures, maintains a company-provided vehicle, participates in weekly Toolbox talks, and keeps track of project safety documentation. Technicians may be placed on call for emergency service requests, attend training to stay current with technology and code changes, and train service technician trainees. Local travel is required 90% of the time. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Two years of experience in the fire life safety industry, specifically fire alarm.
NICET Level 1 Fire Alarm Certification.
Ability to read, write, and communicate effectively in English with employees and customers.
Valid driver's license with an acceptable driving record.
Ability to comply with the company's Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
Ability to travel locally 90% of the time.
Ability to perform the stated physical duties, including frequent bending, climbing step stools, ladders, and stairs, kneeling, lifting under 50 pounds, reaching, and standing and walking for extended periods.
Ability to meet the visual requirements of the role, including color, near and far, peripheral, and depth vision and adjusting focus.
Ability to consistently wear appropriate personal protective equipment as required by company safety policies.

Nice To Haves

NICET or state-specific certification.
Two years of professional computer skills.
Two years using business intelligence systems, Sage 300 CRE, or similar.

Responsibilities

Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
Use required tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace fire alarm and suppression system components.
Program fire alarm systems and use system software when removing or replacing components.
Troubleshoot fire alarm system faults, including ground faults.
Repair or replace damaged fire alarm components, including fire alarm control panels, power supplies, and alarm-initiating devices.
Safely follow procedures for handling, removing, and replacing explosive actuators, such as squibs and gas cartridge actuators.
Communicate professionally with internal and external customers and offsite monitoring companies.
Arrive punctually at work locations and complete scheduled projects in a timely manner.
Use Field Service Lightning to track work orders, required materials, and time on the job, and complete work-order documentation.
Follow the company's safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know the location of applicable safety documentation at project sites.
Keep the company-provided vehicle clean and well maintained in accordance with company policies.
Handle emergency service requests when placed on call as required by location.
Attend seminars or similar education and training sessions to stay current with technology, codes, and standards.
Train service technician trainees in applicable aspects of fire protection.
Perform other duties as assigned.