Fire Alarm & Security Technician

Summit Fire & Security•Cartersville, GA
•$25 - $40

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products with minimal supervision. The role involves working with fire alarm and suppression systems, programming and replacing system components, diagnosing faults, and communicating professionally with customers and monitoring companies. Technicians may be placed on call for emergency service requests and must travel locally up to 90% of the time. The technician tracks work orders, materials, and job time in Field Service Lightning, completes work-order documentation, follows company safety programs and procedures, and maintains a clean, well-kept company vehicle. The position also includes attending training to stay current on technologies, codes, and standards, and training service technician trainees. Summit Fire & Security provides training and career-development opportunities, including support for certifications and reimbursement for certain career-development programs.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in the fire life safety industry, specifically in fire alarm.
  • NICET Level 1 Fire Alarm Certification.
  • Ability to read, write, and communicate effectively in English with employees and customers.
  • Valid driver’s license with an acceptable driving record.
  • Ability to travel locally up to 90% of the time.
  • Ability to comply with the company’s Drug and Alcohol policy and background-screening requirements, which may include customer-specific requirements.
  • Ability to perform the physical requirements of the role, including frequent bending, climbing and descending step stools, ladders, and stairs, kneeling, lifting under 50 pounds, reaching, and standing or walking for extended periods; occasional balancing, crouching, driving, lifting over 50 pounds, sitting, stooping, twisting, and working at heights.
  • Ability to meet the visual requirements of the role, including color, near and far, peripheral, and depth vision, and adjustment of focus.
  • Ability to consistently wear appropriate personal protective equipment while visiting locations.

Nice To Haves

  • NICET or state-specific certification.
  • At least 2 years of professional computer skills.
  • At least 2 years using business intelligence systems, Sage 300 CRE, or similar systems.

Responsibilities

  • Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
  • Demonstrate knowledge of different manufacturers’ clean-agent and high-pressure suppression systems.
  • Use required tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace fire alarm and suppression system components.
  • Apply working knowledge of fire alarm codes and standards.
  • Use programming and software knowledge across a variety of fire alarm systems when removing or replacing components.
  • Troubleshoot fire alarm systems to identify faults, including ground faults.
  • Repair or replace damaged fire alarm components, such as FACPs, power supplies, and alarm-initiating devices.
  • Safely follow procedures for handling, removing, and replacing explosive actuators, including squibs and gas-cartridge actuators.
  • Communicate professionally with internal and external customers and offsite monitoring companies.
  • Arrive punctually at required work locations and complete scheduled projects in a timely manner.
  • Use Field Service Lightning to track work orders, needed materials, and time on the job.
  • Complete work-order documentation.
  • Follow the company safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know where relevant safety documentation is located on each project.
  • Keep the company-provided vehicle clean and properly maintained in accordance with company policies.
  • Provide on-call coverage for emergency service requests as required by location.
  • Attend seminars or other education and training sessions to stay current on technology, codes, and standards.
  • Train service technician trainees in applicable aspects of fire protection.
  • Perform other duties as assigned.

Benefits

  • Paid vacation and holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company match
  • Flexible spending accounts
  • Employer-paid long-term disability
  • Employer-paid short-term disability
  • Voluntary ancillary benefits, such as accident and hospital indemnity coverage
  • Life insurance for team members and dependents
  • Employee assistance program
  • Employee referral program
  • Extensive training opportunities
  • Career advancement opportunities
  • Competitive pay
  • Bonus opportunities
  • Affordable benefits package for eligible employees
  • Reimbursement for certain career-development programs
  • Potential bonuses for specific certifications
  • Continued development, training, and education
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