Fire Alarm & Security Technician

Summit Fire Protection•Luna Pier, MI
•$20 - $35

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products, with minimal supervision. The role involves diagnosing system faults, repairing or replacing components, working with suppression systems, using programming software and test equipment, and following applicable fire alarm codes and safety procedures. Technicians communicate with customers and monitoring companies, document work orders, manage service information through Field Service Lightning, and keep company vehicles clean and maintained. They may be placed on call for emergency service requests, attend training to stay current with technology and standards, and train service technician trainees. Other duties may be assigned. The position requires regular outdoor work and exposure to varied temperatures, dust, fumes, chemicals, electrical hazards, and noise. Work may also take place indoors, alone or with others. Appropriate personal protective equipment must be worn as required by company safety policies. Occasional travel up to 20% is required. Summit Fire Protection describes itself as a full-service provider of fire detection, suppression, and security services, with opportunities for continued development, training, education, and career advancement. The company offers competitive pay, bonus opportunities, and an benefits package for eligible employees.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of fire life safety industry experience, specifically in fire alarm.
  • Ability to read, write, and communicate effectively in English with employees and customers.
  • Valid driver’s license with an acceptable driving record.
  • Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements when applicable.
  • Ability to travel occasionally, up to 20%.
  • Ability to perform the stated physical duties, including frequent bending, using step stools, ladders and stairs, kneeling, lifting over 50 pounds, reaching, and standing and walking for extended periods.
  • Ability to see color and at close and far distances, with peripheral and depth vision and the ability to adjust focus.
  • Ability to consistently wear appropriate personal protective equipment as required by company safety policies.

Nice To Haves

  • NICET or state-specific certification.
  • NICET Level 1 Fire Alarm Certification; strongly preferred.
  • 2 years using business intelligence systems, Sage 300 CRE, or similar.
  • 2 years of professional computer skills.

Responsibilities

  • Troubleshoot fire alarm systems to determine faults, including ground faults.
  • Repair or replace damaged fire alarm components, including FACPs, power supplies, and alarm-initiating devices.
  • Work with different manufacturers’ clean-agent and high-pressure suppression systems.
  • Use required tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace fire alarm and suppression system components.
  • Apply working knowledge of fire alarm codes and standards.
  • Use programming and software knowledge for a variety of fire alarm systems when removing or replacing components.
  • Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
  • Communicate professionally with internal and external customers and offsite monitoring companies.
  • Arrive punctually at work locations and complete scheduled projects in a timely manner.
  • Use Field Service Lightning to track work orders, materials, time on the job, and related information.
  • Complete work-order documentation.
  • Follow the company Safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know the location of related safety documentation on each project.
  • Keep the company-provided vehicle clean and maintained according to company policies.
  • Provide on-call coverage as required by location to handle emergency service requests.
  • Attend seminars or similar training to stay current on technology, codes, and standards.
  • Train service technician trainees on applicable aspects of fire protection.
  • Perform other duties as assigned.

Benefits

  • Paid vacation and holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan with company match.
  • Flexible spending accounts.
  • Employer-paid long-term disability.
  • Employer-paid short-term disability.
  • Additional voluntary ancillary benefits, such as accident and hospital indemnity coverage.
  • Life insurance for team members and dependents.
  • Employee Assistance Program.
  • Employee Referral Program.
  • Extensive training opportunities and career advancement.
  • Competitive pay and bonus opportunities.
  • Continued development, training, and education.
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