Fire Alarm & Security Technician

Summit Fire & Security•Scranton, PA

6d•$25 - $36

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life-safety products with minimal supervision. The role requires knowledge of fire alarm codes and standards, programming and software for a variety of systems, and the ability to diagnose faults and repair or replace system components. Technicians may also work with clean-agent and high-pressure suppression systems and safely handle explosive actuators. The technician communicates professionally with customers, monitoring companies, and colleagues; arrives punctually and completes scheduled work; tracks work orders and materials in Field Service Lightning; and completes job documentation. The role includes following company safety procedures, maintaining a company vehicle, responding to emergency service requests while on call as required by location, attending training, and training service technician trainees. Local travel is required 90% of the time. The position regularly involves outdoor work and exposure to variable temperatures, dust, fumes, chemicals, electrical hazards, and noise. Work may also take place indoors, alone, or with others. Appropriate personal protective equipment must be worn at customer locations. Summit Fire & Security describes itself as a fire detection, suppression, and security provider operating across more than 70 locations in over 20 states, and offers career development and training opportunities.

Requirements

High school diploma or equivalent.
At least 2 years of Fire Life Safety industry experience, specifically in fire alarm.
NICET Level 1 Fire Alarm Certification.
Ability to read, write, and communicate effectively in English with employees and customers.
Valid driver’s license with an acceptable driving record.
Ability to comply with the company’s Drug and Alcohol policy and background-screening requirements, which may include customer-specific requirements.
Ability to travel locally 90% of the time.

Nice To Haves

NICET or state-specific certification.
2 years of professional computer skills.
2 years using business intelligence systems, Sage 300 CRE, or similar systems.

Responsibilities

Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life-safety products with minimal supervision.
Work with different manufacturers’ clean-agent and high-pressure suppression systems.
Use tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace system components.
Troubleshoot fire alarm systems, including identifying ground faults.
Program fire alarm systems and use related software when removing or replacing components.
Repair or replace damaged fire alarm components, including FACPs, power supplies, and alarm-initiating devices.
Follow procedures to safely handle, remove, and replace explosive actuators such as squibs and gas-cartridge actuators.
Communicate professionally with internal and external customers and offsite monitoring companies.
Arrive punctually at work locations and complete scheduled projects in a timely manner.
Use Field Service Lightning to track work orders, materials, and time on the job; complete work-order documentation.
Follow the company safety program, SDS and hazardous-communication requirements, policies, and procedures; participate in weekly Toolbox talks and know where project safety documentation is located.
Keep the company-provided vehicle clean and well maintained according to company policies.
Provide on-call coverage for emergency service requests as required by location.
Attend seminars or similar training to stay current with technology, codes, and standards.
Train service technician trainees in applicable aspects of fire protection.
Perform other duties as assigned.

Benefits

Paid vacation and holidays.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) plan with company match.
Flexible spending accounts.
Employer-paid long-term disability.
Employer-paid short-term disability.
Voluntary ancillary benefits, such as accident and hospital indemnity coverage.
Life insurance for team members and dependents.
Employee Assistance Program.
Employee Referral Program.
Training opportunities and career advancement.
Competitive pay and bonus opportunities.
Reimbursement for certain career development programs and potential bonuses for specific certifications.