Fine Jewelry Sales Associate - Part Time

Belk•Buford, GA

About The Position

The Fine Jewelry Sales Associate drives sales and provides a positive customer experience through excellent service, client relationships, and expert guidance in selecting fine jewelry. The role calls for enthusiasm for fashion and jewelry, competitive drive, and confidence working in a commission environment. This is an hourly, part-time position. The associate supports store and personal sales objectives, builds customer loyalty through tailored recommendations and clienteling, and helps create memorable experiences for customers, teammates, vendors, and the community. The role also includes supporting promotions and events, providing fine jewelry services and repair assistance, maintaining merchandise and visual standards, and completing fulfillment and operations processes while following asset protection and safety procedures.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Achieve store objectives and personal and store key metrics through ownership, accountability, and initiative.
Build genuine relationships with teammates, vendors, customers, and the community.
Deliver excellent service, use clienteling tools, and provide tailored product advice and recommendations to build customer loyalty.
Execute promotions, special events, trunk shows, and customer outreach to drive sales and performance.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services; provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning.
Use training tools, vendor resources, and feedback to develop product knowledge, suggestive selling skills, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat customer interactions as a knowledgeable and trusted resource.
Merchandise and replenish products, and maintain visual merchandising, signing, and fine jewelry caseline standards in accordance with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Support fulfillment and asset protection in designated areas by accurately and efficiently completing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.