Fine Jewelry Sales Associate - Part Time

Belk•Hendersonville, NC

About The Position

The Fine Jewelry Sales Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, and offering expert guidance in selecting fine jewelry merchandise. The role calls for enthusiasm for the fashion and jewelry industry, competitive drive, and confidence in a commission environment. This is an hourly, part-time position. The associate builds customer loyalty through tailored product advice, clienteling tools, and seamless omnichannel service. They support sales through promotions, events, customer outreach, and product knowledge, while maintaining fine jewelry merchandising standards. The role also includes jewelry-service support, fulfillment and operations processes, and contributing to a positive store culture.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed ability to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty by providing excellent service, using clienteling tools, and recommending products tailored to client needs and preferences.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services; provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning.
Use training tools, vendor resources, and feedback to build product knowledge, suggestive selling skills, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner, maintaining visual merchandising, signing, and fine jewelry caseline standards in alignment with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Support fulfillment and asset protection in designated areas by accurately executing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.