Fine Jewelry Sales Associate - Part Time

Belk•Buford, GA

About The Position

The Fine Jewelry Sales Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, and offering expert guidance in the selection of fine jewelry. The role calls for enthusiasm for the fashion and jewelry industry, competitive drive, and confidence in a commission environment. It is an hourly position. The associate builds customer loyalty through tailored advice, clienteling tools, and strong product knowledge; supports promotions and customer events; and uses selling tools and digital devices to create a seamless omnichannel experience. The role also involves fine jewelry service plans, repair estimates and documentation, shipment handling, minor repair assistance and cleaning, merchandising and replenishment, and maintaining visual presentation standards. Associates contribute to store culture and support fulfillment, operations, asset protection, security, and safety processes.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community.
Deliver excellent service, use clienteling tools, and offer tailored product advice and recommendations.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Suggest fine jewelry service plans and other services to enhance the customer experience.
Provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning.
Use training tools and vendor resources, apply feedback, and build product knowledge, suggestive-selling skills, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and fine jewelry caseline standards.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Support fulfillment and asset protection by accurately and efficiently completing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.