Fine Jewelry Sales Associate - Part Time - Columbiana

Belk•Columbia, SC

About The Position

The Fine Jewelry Sales Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, and offering expert guidance in the selection of fine jewelry. The role calls for enthusiasm for the fashion and jewelry industry, competitive drive, and confidence in a commission environment. This is an hourly, part-time position. The associate builds customer loyalty through clienteling and tailored product advice; supports promotions, special events, trunk shows, and customer outreach; and uses selling tools and digital devices to provide an omnichannel experience. The role also involves recommending service plans, providing repair estimates, completing documentation, receiving and preparing shipments, assisting with minor repairs and cleaning, maintaining merchandise and visual standards, and supporting fulfillment, operations, asset protection, and store safety. The associate contributes to a positive store culture and continually develops product knowledge and selling skills.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community.
Build customer loyalty through excellent service, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel customer experience and communicate inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services to enhance the customer experience.
Provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning services.
Use training tools and vendor resources, and incorporate feedback, to develop product knowledge and selling expertise.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly.
Maintain visual merchandising, signing, and fine jewelry case-line standards according to vendor and company directives.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Support fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.