Fine Jewelry Sales Associate - Full Time

Belk•Statesboro, GA

About The Position

The Fine Jewelry Sales Associate drives sales and delivers positive customer experiences by providing excellent service, building client relationships, and offering expert guidance in selecting fine jewelry. The role calls for genuine enthusiasm for the fashion and jewelry industry, competitive drive, and confidence in a commission environment. This is an hourly position. The associate builds customer loyalty through tailored product advice, clienteling, and knowledgeable support, while helping create memorable experiences for customers, teammates, vendors, and the community. The position also supports sales events and promotions, omnichannel service, fine jewelry services and repairs, merchandising, fulfillment, and asset protection. The associate is expected to develop product knowledge continuously and contribute to a positive store culture.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for product, as well as lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and demonstrate accountability and initiative in achieving store objectives and personal and store key metrics.
Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
Build customer loyalty through excellent service, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to deliver a seamless omnichannel experience and explain inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services; provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning.
Use training tools, vendor resources, and feedback to build product knowledge, suggestive selling skills, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner and maintain visual merchandising, signing, and fine jewelry caseline standards in alignment with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Support fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.