Fine Jewelry Sales Associate - Full Time

Belk•Gainesville, GA

About The Position

The Fine Jewelry Sales Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, and offering expert guidance in fine jewelry selection. The role calls for genuine enthusiasm for the fashion and jewelry industry, a competitive drive, and confidence in a commission environment. This is an hourly position. The associate supports store and personal sales objectives, builds customer loyalty through tailored service and clienteling, and helps create memorable experiences for customers, teammates, vendors, and the community. The role also includes executing promotions and events, using selling tools and digital devices to provide an omnichannel experience, maintaining merchandise presentation, and supporting fulfillment, operations, asset protection, and safety initiatives.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform in the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, demonstrate accountability and initiative, and achieve store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate available inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services; provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning.
Use training tools and vendor resources, embrace feedback, and build product knowledge, suggestive selling behaviors, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and fine jewelry caseline standards in accordance with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Support fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.