Fine Jewelry Sales Associate - Part Time - Columbiana

Belk•Columbia, SC

7d•Onsite

About The Position

The Fine Jewelry Sales Associate drives sales and creates positive customer experiences by providing excellent service, building client relationships, and offering expert guidance on fine jewelry. The role calls for enthusiasm for the fashion and jewelry industry, competitive drive, and confidence in a commission environment. This is an hourly, part-time position. The associate builds customer loyalty through personalized recommendations and clienteling, supports promotions and events, and uses selling tools and digital devices to deliver an omnichannel experience. Responsibilities also include fine jewelry services and minor repair assistance, maintaining product knowledge, merchandising and replenishment, and supporting store fulfillment, operations, and asset protection. The associate contributes to a positive team culture and must be available for a flexible schedule based on business needs, including nights, weekends, and holidays.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for product, and to lift, carry, and move at least 40 lbs.

Responsibilities

Achieve store objectives and personal and store key metrics through ownership, accountability, and initiative.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty by delivering excellent service, using clienteling tools, and providing tailored product advice and recommendations.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services; provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning services.
Use training tools, vendor resources, and feedback to develop product knowledge, suggestive selling behaviors, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner and maintain visual merchandising, signing, and fine jewelry caseline standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Support fulfillment and asset protection initiatives by accurately executing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.