Fine Jewelry Sales Associate - Part Time

Belk•Columbus, MS

About The Position

The Fine Jewelry Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, and offering expert guidance in selecting fine jewelry merchandise. The role calls for enthusiasm for the fashion and jewelry industry, a competitive drive, and confidence working in a commission environment. This is an hourly, part-time position. The associate builds customer loyalty through tailored product advice, clienteling tools, promotions, events, and customer outreach. They use selling tools and digital devices to support an omnichannel experience, provide fine jewelry service options, assist with repair estimates and documentation, and help with shipments, minor repairs, and cleaning. The associate also maintains merchandise and visual presentation standards, supports store operations and asset protection, and contributes to a positive team culture.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Ability to communicate effectively.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, demonstrate accountability and initiative, and help achieve store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community.
Build customer loyalty through excellent service, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Suggest fine jewelry service plans and other services to enhance the customer experience.
Provide repair estimates, complete documentation, receive and prepare shipments, and provide minor repair assistance and cleaning services.
Use training tools and vendor resources, and incorporate feedback to build product knowledge, suggestive-selling behaviors, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and fine jewelry caseline standards in alignment with vendor and company directives.
Contribute to a positive store culture by building teammate connections, sharing knowledge, and celebrating individual and team achievements.
Support fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omnichannel and operational processes, maintaining product protection standards, and following security protocols and safety guidelines.