Fine Jewelry Sales Associate - Part Time

Belk•Columbus, MS

About The Position

The Fine Jewelry Sales Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, and offering expert guidance in the selection of fine jewelry merchandise. The role calls for enthusiasm for the fashion and jewelry industry, competitive drive, and confidence in a commission environment. This is an hourly, part-time position. The associate builds customer loyalty through tailored product advice, clienteling, promotions, events, and customer outreach. They provide product and service support, including repair estimates, documentation, shipment handling, minor repair assistance, and cleaning. They also maintain merchandise presentation and replenishment, support omnichannel fulfillment and store operations, and contribute to a positive team culture while following asset-protection, security, and safety practices.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, use clienteling tools, and recommend products tailored to customers’ needs and preferences.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services; provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning.
Use training tools, vendor resources, and feedback to build product knowledge and suggestive-selling skills, and encourage repeat client interactions.
Merchandise and replenish products promptly, maintaining visual merchandising, signing, and fine jewelry caseline standards in line with vendor and company directives.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Support fulfillment and asset-protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.