Fine Jewelry Sales Associate - Full Time

Belk•Statesboro, GA

6d•Onsite

About The Position

The Fine Jewelry Sales Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, and offering expert guidance in selecting fine jewelry. The role calls for enthusiasm for the fashion and jewelry industry, competitive drive, and confidence working in a commission environment. This is an hourly position. The associate builds customer loyalty through tailored product advice, clienteling tools, and a seamless omnichannel experience. They support sales events and customer outreach, develop product knowledge, maintain merchandise and visual presentation standards, and assist with fine jewelry services, repairs, shipments, fulfillment, and asset protection. They also contribute to a positive store culture and work collaboratively with teammates, vendors, customers, and the community.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty by delivering excellent service, using clienteling tools, and providing tailored product advice and recommendations.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and discuss inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services to enhance the customer experience.
Provide repair estimates, complete documentation, receive and prepare shipments, and provide minor repair assistance and cleaning services.
Use training tools and vendor resources and incorporate feedback to develop product knowledge, suggestive selling behaviors, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and fine jewelry caseline standards in alignment with vendor and company directives.
Contribute to a positive store culture by building teammate connections, sharing knowledge, and celebrating achievements.
Support fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.