Seasonal Retail Commission Sales Associate - Fine Jewelry, Orlando
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them choose pieces suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work to meet sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help maintain the security, accuracy, and presentation of merchandise and collaborate with the team to achieve sales goals and operational excellence. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, welcoming and assisting customers, processing and presenting merchandise, replenishing stock, updating signs and pricing, and supporting merchandise moves. You share loyalty program benefits, help customers complete their purchases, and contribute to a collaborative team environment. The role requires flexible availability for days, evenings, weekends, and holidays. Schedules include weekend shifts and depend on business needs and colleague availability. The position has physical requirements including standing, lifting, moving, reaching, and use of technology and register equipment. The posting identifies the role as seasonal and commission-based.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools.
- Ability to perform the stated physical requirements, including talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
- Use product knowledge to educate customers and recommend jewelry and watches suited to their tastes, preferences, and budgets.
- Build client relationships through consultative selling, hospitality, and use of clientele tools.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and protection programs and share loyalty benefits.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Use point-of-sale technology and digital shopping tools to support transactions and the shopping experience.
- Maintain an organized, clean, and shoppable sales floor, including processing, presenting, storing, and replenishing merchandise.
- Ensure merchandise security, accurate stock presentation, and asset protection compliance.
- Update signs and pricing and support merchandise moves, inventory, and fulfillment activities.
- Participate in vendor training, sales events, special events, and ongoing product education.
- Collaborate with teammates to support customers, sales results, and operational excellence.
- Complete customer interactions with needed purchase support and a sincere thank-you.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
