Seasonal Retail Commission Sales Associate - Fine Jewelry, Hampton Bays

Macy's • Hampton Bays, NY

17h • $17 - $23 • Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them choose products that match their tastes, preferences, and budgets. You build client relationships through consultative selling, genuine hospitality, and use of the clientele program.

Along with meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. You collaborate with the team to meet sales goals and maintain operational excellence. Daily work includes preparing and organizing the sales floor, learning about products and promotions, engaging customers, processing and replenishing stock, updating signs and pricing, supporting merchandise moves, and sharing loyalty benefits.

The role requires flexible availability for days, evenings, weekends, and holidays, with regular attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week and part-time colleagues for 12–24 hours per week; schedules include weekend shifts and depend on business needs and colleague availability. This is a seasonal position.

Requirements

• 1–2 years of related experience.
• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to provide product recommendations and assist with fittings and digital shopping tools.
• Ability to use point-of-sale technology and digital tools effectively.
• Ability to meet sales goals and support accurate stock presentation, replenishment, and asset protection compliance.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide welcoming, knowledgeable, and personalized service to customers in the Fine Jewelry and Watch Complex.
• Use product knowledge to educate customers and recommend items suited to their tastes, preferences, and budgets.
• Build customer relationships through consultative selling and use of clienteling tools and the clientele program.
• Meet and surpass daily sales goals, Client goals, and Protection plan goals.
• Promote loyalty, warranty, and credit programs and communicate loyalty benefits to customers.
• Use point-of-sale technology and digital tools to support transactions and the shopping experience.
• Maintain an organized, clean, and shoppable sales floor; process, present, store, and replenish stock; update signs and pricing; and support merchandise moves.
• Support inventory, fulfillment, asset protection, and merchandise security and accuracy.
• Participate in sales events, vendor training, and ongoing product education.
• Collaborate with colleagues to support customers, special events, sales goals, and operational excellence.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed