Fine Jewelry Commission Sales Associate - Woodland Shopg Cntr

Penney OpCo LLC • Kentwood, MI

6d • Onsite

About The Position

The Fine Jewelry Commission Sales Associate serves as the store’s knowledgeable resource for Fine Jewelry, educating customers about the merchandise and helping them choose products. The role combines customer service and sales with inventory, merchandise-transfer, sales-floor recovery, safety, and shrink-prevention activities. The position pays $13.75 per hour and offers 1% commission on qualified merchandise sales and 10% commission on Service and Care plans.

Requirements

• At least 2 years of retail experience.
• Fine Jewelry product knowledge and the ability to educate customers.
• Ability to meet or exceed sales and performance standards.
• Demonstrates accountability, relationship-building, effective communication, adaptability, confidence, and constructive conflict management.

Responsibilities

• Approach customers in a friendly manner, identify their needs, and help them make product or service decisions.
• Explain product attributes to generate customer interest and build clientele.
• Use Fine Jewelry product knowledge and customer service to meet or exceed sales goals.
• Engage customers in the company’s Instant Credit Application Process (iCAP).
• Participate in inventory activities, including annual inventory, cycle counts, system uploads, stock ledger work, and Radio Frequency Identification scans.
• Participate in Merchandise Transfer Out, Return to Vendor, Return to Warehouse, and Defective Merchandise Transfer Out activities.
• Maintain sales-floor recovery to keep the store clean and organized.
• Support company shrink and safety initiatives and meet performance standards for iCAP, sales, customer service, profit, productivity, and attendance.

Benefits

• Competitive benefits package, if eligible, including medical, dental, and vision coverage, term life insurance, paid vacation and holidays, and a 401(k) with company match.
• Associate discount on JCPenney merchandise for all associates.
• Eligible associates receive eight paid holidays during the calendar year; store hourly associates scheduled to work on a designated holiday receive additional compensation.
• 1% commission on sales of qualified merchandise and 10% commission on Service and Care plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed