Financial Service Representative
About The Position
Momentum Financial Services Group (formerly Money Mart Financial Services) is a North American financial services company and non-prime lender. Through its Money Mart brand, it serves customers across more than 400 retail locations and digital channels, providing personal lending and other everyday financial solutions. The company emphasizes accessible, responsible service, community involvement, inclusive teams, and opportunities for employees to grow. The Financial Service Representative supports branch profitability by delivering customer transactions and sales service, identifying customer needs and offering suitable solutions, handling cash, and managing past-due accounts. The role also requires accurate documentation and adherence to safety, security, and compliance requirements. The branch location is 160 North Homestead.
Requirements
- Be sales driven.
- Have a minimum of one year of financial services and sales experience.
- Have a passion for customer service.
- Have previous cash handling experience.
- Have a high school diploma or equivalent.
Nice To Haves
- Current First Aid and CPR certification.
Responsibilities
- Deliver results on store profitability goals.
- Provide a quality customer sales experience through efficient execution of all customer transactions.
- Determine customers' needs and provide them with solutions that satisfy those needs.
- Handle cash and accurately enter transactions into the system.
- Contact customers over the phone with past-due balances and negotiate payment terms and schedules.
- Complete all documentation accurately.
- Follow safety, security, and compliance requirements.
Benefits
- Market competitive pay.
- Monthly bonus potential based on operational success.
- Comprehensive medical and dental benefits.
- Competitive paid time off.
- Group retirement options.
- Education reimbursement program.
- Exclusive discounts and offers through Perkopolis.
- Free company services, including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
- Discounted company services, including foreign exchange and Koodo services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
