Financial Center Supervisor

Fulton Bank•Woolwich Township, NJ

1d•$25 - $41•Onsite

About The Position

The Financial Center Supervisor is a full-time career opportunity of approximately 40 hours per week, based at Fulton Bank’s Woolwich, New Jersey financial center at 179 Kings Highway. The schedule must fit branch operating hours; Sundays are not required. The role provides an exceptional, customer-centered financial center experience by addressing customer needs across service and sales, building relationships through consultative conversations, and acting as a trusted advisor and role model. The supervisor oversees financial center operations and adherence to compliance and risk policies, while coaching and mentoring team members toward individual and team goals. In partnership with the Financial Center Manager, the role supports team performance, talent selection and onboarding, ongoing coaching, and performance management. The position may also serve as a Notary Public and may require registration in the Nationwide Mortgage Licensing System and Registry; employees required to register will be notified in writing.

Requirements

High school diploma or equivalent.
At least 3 years of related business or sales experience.
Proactive and results-oriented.
Highly collaborative with Fulton partners and other team members.
Excellent communication skills and ability to conduct needs-based conversations.
Must be authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

Bachelor’s degree or equivalent experience in Business or another applicable specialty.
At least 1 year of supervisor or team-leader experience.
May be required to register in the Nationwide Mortgage Licensing System and Registry.

Responsibilities

Drive proactive sales conversations through outbound calls, inbound contact center inquiries, appointment scheduling, and customer engagement in the lobby, identifying opportunities and converting them into outcomes.
Ensure the financial center operates in accordance with applicable regulations and company policies, supporting sound risk practices and team adherence to regulatory standards.
Use the CRM system and other resources to support relationship-building conversations, consistent customer onboarding, and expansion of existing relationships.
Develop personal knowledge of sales techniques and build team members’ CRM knowledge, usage, and adoption.
Collaborate with the Financial Center Manager to build a high-performing team, including participating in talent selection, facilitating onboarding, coaching, and managing performance.
Participate in off-site networking events and community initiatives to strengthen local relationships, build brand presence, and support business growth.
May serve as a Notary Public for the financial center.
Complete assigned job-related compliance training and follow applicable compliance programs, regulations, policies, and procedures; identify and escalate compliance risks as appropriate.
Perform other duties as assigned by the manager.

Benefits

Medical plans with prescription drug coverage.
Flexible spending account or health savings account, depending on the medical plan chosen.
Dental and vision insurance.
Life insurance.
401(k) program with employer match.
Employee Stock Purchase Plan.
Paid time off programs, including holiday pay and paid volunteer time.
Disability insurance coverage.
Maternity and parental leave.
Adoption assistance.
Educational assistance.
Wellness program with financial incentives.
Short-term incentive compensation plan, subject to individual and company performance.