Financial Center Manager II - Lindbergh Plaza

Fifth Third Bank • Atlanta, GA

8d • Onsite

About The Position

The Financial Center Manager Associate (FCMA) participates in a comprehensive, customized onboarding and education program intended to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the program, the FCMA is placed in a Financial Center.

The role develops capability in consumer and small-business relationship management, consultative selling, financial needs assessment, and team leadership. The FCMA learns to lead in alignment with Fifth Third’s Core Values and business strategies, collaborate with business partners, and support communities served by the bank. The position requires compliance with the Bancorp Code of Business Conduct and Ethics and related policies.

Requirements

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to successfully execute and coach sales activities.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Learn and maintain working knowledge of Fifth Third products, services, processes, and internal resources to inform, guide, and lead the team.
• Develop consultative sales skills to proactively identify the financial needs of current or prospective customers and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy so customers across channels receive a Financial Needs Assessment and are assigned to the best banker for ongoing proactive support.
• Learn to source, develop, coach, and lead a team that reinforces the bank’s Core Values and business strategies.
• Help cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities the bank serves.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees timely, candid, and constructive feedback; support employee development and career growth; and recognize and reward accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level