Financial Center Consultant I - Burleson

EECU • Burleson, TX

8d • $0 - $18 • Onsite

About The Position

EECU is hiring a Financial Center Consultant I (Teller) for its Burleson location. The role focuses on creating positive member experiences, supporting members with teller transactions, and identifying appropriate EECU products and services. The consultant discovers members’ needs, provides guidance, builds sincere relationships, and helps create lifelong members.

The position operates in a dynamic, member-facing environment and includes teller services, branch marketing support, lobby coverage, and resolution of operational issues. The employee must be available Monday through Friday from 7:30 a.m. to 6:15 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m.

The role is responsible for compliance with applicable federal and state rules and regulations, including Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief requirements. Initial and ongoing annual Bank Secrecy Act training is required.

Requirements

• At least one to two years of experience in a retail or financial environment requiring excellent service and the development of strong customer or member rapport.
• Daily cash-handling experience and the ability to balance without overages or shortages.
• Strong communication skills and the ability to converse comfortably with members.
• Enthusiasm, professionalism, ownership, and accountability.
• Ability to work in a fast-paced environment and prioritize multiple daily tasks.
• Ability to listen, be approachable and empathetic, and solve problems.
• Relevant computer skills, solid math skills, and written communication skills.
• High school diploma or equivalent.
• Availability Monday through Friday from 7:30 a.m. to 6:15 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m.

Nice To Haves

• Spanish bilingual ability.

Responsibilities

• Deliver positive member experiences in a dynamic environment with frequent personal interaction.
• Provide members with a complete service and sales experience.
• Perform member service functions, including deposits, withdrawals, check cashing, and resolution of operational issues.
• Proactively initiate and support marketing initiatives within the branch.
• Build rapport with members through excellent service.
• Provide lobby coverage by greeting members, answering calls, and assisting or directing members to appropriate employees.
• Comply with applicable federal and state rules and regulations, including the regulations and laws listed in the job posting.
• Attend initial and ongoing annual Bank Secrecy Act training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED