Financial Center Consultant I - Saginaw

EECU • Saginaw, TX

8d • Onsite

About The Position

EECU is seeking a Financial Center Consultant I (Teller) for its Saginaw location. The role creates energy and excitement around EECU products and services, discovers members’ needs, provides appropriate solutions, and builds sincere, lasting member relationships. It supports members through teller transactions and guidance about products and services while delivering excellent service in a dynamic, interaction-rich environment.

The position requires availability during the hours of 7:30 a.m. to 6:15 p.m. Monday through Friday and 8:30 a.m. to 1:30 p.m. Saturdays. The employee is responsible for complying with applicable federal and state rules and regulations, including those related to the Bank Secrecy Act, anti-money laundering, privacy, and consumer financial protections, and must attend initial and annual Bank Secrecy Act training.

Requirements

• One to two years minimum experience in a retail or financial environment requiring excellent service and rapport-building with members or customers.
• Daily cash-handling experience and ability to balance without overages or shortages.
• Strong communication skills and ability to converse comfortably with members.
• Enthusiasm and professionalism, with a high level of ownership and accountability.
• Ability to thrive in a fast-paced environment and prioritize multiple daily tasks.
• Approachable, empathetic listening and problem-solving skills.
• Relevant computer skills and solid math and written communication skills.
• High school diploma or equivalent.
• Availability during 7:30 a.m.–6:15 p.m. Monday–Friday and 8:30 a.m.–1:30 p.m. Saturdays.

Responsibilities

• Provide a complete service and sales experience for members.
• Perform member-service and teller functions, including deposits, withdrawals, and check cashing, and resolve operational issues.
• Proactively initiate and support branch marketing initiatives.
• Build rapport with members and provide excellent service.
• Provide lobby coverage by greeting members, answering calls, and assisting or directing members to appropriate employees.
• Comply with applicable federal and state rules and regulations, including Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief requirements.
• Attend initial and ongoing annual Bank Secrecy Act training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED