Financial Center Consultant I - Saginaw

EECU • Saginaw, TX

8d • $0 - $18 • Onsite

About The Position

EECU is hiring a Financial Center Consultant I (Teller) for its Saginaw location. The role creates energy and excitement around EECU products and services, identifies members’ needs, provides appropriate solutions, and builds lasting member relationships. The consultant supports members by conducting teller transactions and offering guidance on products and services while delivering excellent, personalized service.

The position works in a dynamic environment with frequent personal interaction and includes a complete member service and sales experience, teller operations, operational issue resolution, branch marketing support, and lobby coverage. The consultant is responsible for complying with applicable federal and state regulations, including requirements related to the Bank Secrecy Act, anti-money laundering, privacy, and consumer financial regulations, and must attend initial and ongoing annual Bank Secrecy Act training.

Candidates should be available during the stated operating hours: Monday through Friday, 7:30 a.m. to 6:15 p.m., and Saturdays, 8:30 a.m. to 1:30 p.m. EECU is a not-for-profit credit union founded in 1934. The posting describes it as a $4.5+ billion institution with 22 Financial Centers across North Texas and nationwide access to more than 5,000 Service Centers and 85,000 ATMs.

Requirements

• One to two years minimum experience in a retail or financial environment requiring excellent service and rapport-building with members or customers.
• Daily cash-handling experience and the ability to balance without overages or shortages.
• Strong communication skills and comfort conversing with members in all interactions.
• Enthusiasm and professionalism, with a high level of ownership and accountability.
• Ability to work in a fast-paced environment and prioritize multiple daily tasks.
• Ability to listen, be approachable and empathetic, and solve problems.
• Relevant computer skills, solid math skills, and written communication skills.
• High school diploma or equivalent.
• Availability Monday through Friday, 7:30 a.m. to 6:15 p.m., and Saturdays, 8:30 a.m. to 1:30 p.m.

Responsibilities

• Deliver positive member experiences in a dynamic environment with frequent personal interaction.
• Provide members with a complete service and sales experience.
• Perform member service functions, including deposits, withdrawals, and check cashing, and resolve operational issues.
• Proactively initiate and support marketing initiatives within the branch.
• Build rapport with members through excellent service.
• Provide lobby coverage by greeting members, answering calls, and assisting or directing members to appropriate employees.
• Comply with applicable federal and state rules and regulations, including those related to the Bank Secrecy Act, anti-money laundering, privacy, and consumer financial protections.
• Attend initial and ongoing annual Bank Secrecy Act training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED