Financial Center Consultant I - Little Road (Arlington)

EECU • Arlington, TX

8d • Onsite

About The Position

EECU is hiring a Financial Center Consultant I (Teller) at its Little Road location in Arlington. The role creates energy and excitement around EECU products and services, discovers members’ needs, recommends appropriate solutions, and builds lasting member relationships. It supports members through teller transactions and guidance on products and services while delivering excellent, personalized service.

The position requires availability during the financial center’s operating hours: Monday through Friday, 7:30 a.m. to 6:15 p.m., and Saturdays, 8:30 a.m. to 1:30 p.m. The consultant is responsible for following applicable federal and state regulations and completing initial and ongoing annual Bank Secrecy Act training.

EECU is a not-for-profit credit union founded in 1934. It describes itself as a $4.5+ billion institution with 22 financial centers across North Texas, online and mobile banking, and nationwide access to more than 5,000 Service Centers and 85,000 ATMs. The organization states that it invests in technology, convenience, and member-focused products, and highlights recognition received in 2025 and for its community partnerships and workplace.

Requirements

• At least one to two years of experience in a retail or financial environment requiring excellent service and rapport-building with members or customers.
• Daily cash-handling experience and the ability to balance without overages or shortages.
• Strong communication skills and the ability to converse comfortably with members.
• Enthusiasm, professionalism, ownership, and accountability.
• Ability to thrive in a fast-paced environment and prioritize multiple daily tasks.
• Ability to listen, remain approachable and empathetic, and solve problems.
• Relevant computer skills, solid math skills, and written communication skills.
• High school diploma or equivalent.
• Availability during Monday–Friday, 7:30 a.m.–6:15 p.m., and Saturday, 8:30 a.m.–1:30 p.m.

Responsibilities

• Deliver excellent member experiences in a dynamic environment with frequent personal interaction.
• Provide a complete service and sales experience for members.
• Conduct teller transactions, including deposits, withdrawals, and check cashing.
• Resolve operational issues.
• Proactively initiate and support branch marketing initiatives.
• Build rapport with members through excellent service.
• Provide lobby coverage by greeting members, answering calls, and assisting or directing members to appropriate employees.
• Comply with applicable federal and state rules and regulations, including requirements related to the Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief.
• Attend initial and ongoing annual Bank Secrecy Act training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED