Financial Center Associate (Teller) - Elizabethville, PA
About The Position
Mid Penn Bank is seeking a full-time Financial Center Associate for its Elizabethville, Pennsylvania financial center. The role supports the daily activities of a community bank while following corporate, regulatory, audit, and financial center guidelines. The associate processes customer transactions, balances a cash drawer, maintains accurate records, and provides friendly, superior customer service. The role also promotes the organization’s products and services, identifies opportunities to deepen customer relationships, and refers customers to the appropriate employee or department for specialized financial services.
Requirements
- High school diploma or equivalent.
- Moderate reading, writing, and grammar skills.
- Proficient analytical and mathematics skills.
- Proficient communication and interpersonal relations skills.
- Proficient eye-hand coordination.
- Ability to operate various office machines.
- Technical supervisory skills and sufficient skills to assist with training entry-level Financial Center Associates.
- Ability to sit, stand, walk, bend, stoop, reach with hands or arms, and use hands to manipulate objects.
- Ability to lift items weighing 50 pounds or less.
- Visual, auditory, and speaking skills.
- Valid driver’s license.
- Must be authorized to work in the United States without current or future work visa sponsorship.
Nice To Haves
- Previous cash handling experience.
- Previous customer service experience.
Responsibilities
- Perform paying and receiving activities accurately within the organization’s Financial Center Guidelines.
- Operate and balance a cash drawer accurately and efficiently.
- Greet and serve customers in a friendly and courteous manner.
- Seek opportunities to deepen customer relationships using suggestive sales techniques and refer customers to appropriate personnel.
- Coordinate work tasks with financial center personnel and other departments to support the smooth flow of information.
- Maintain sufficient knowledge of products and services to refer customers for specialized financial services.
- Use the organization’s Customer Relationship Management program to track customer sales and service activities.
- Accept deposits of various account types.
- Cash checks within approved authority and operating policy.
- Sell official monetary instruments.
- Accept loan payments, safe deposit box rent, and other related payments.
- Process night deposits and mail deposits.
- Prepare and process daily work for remote capture.
- Provide safe deposit box services to customers as needed.
- Balance and/or service ATM machines as needed.
- Respond to inquiries and requests from customers and company personnel within established time frames and policy.
Benefits
- Medical plans with prescription drug coverage.
- Flexible spending account.
- Dental insurance.
- Vision insurance.
- Life insurance.
- 401(k) program with employer match.
- Employee stock purchase plan.
- Paid time off.
- Paid holidays.
- Disability insurance coverage.
- Parental leave.
- Employee assistance program.
- Tuition reimbursement.
- Mentorship programs.
- Individualized development and career counseling.
- Mid Penn University courses and development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
