Finance & Insurance Manager - Honda Hollywood

AutoNation • Hollywood, FL

4d

About The Position

AutoNation is hiring a Finance & Insurance Manager for Honda Hollywood. In AutoNation’s no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the sales process. The manager identifies suitable finance and insurance products for customers and supports them throughout the vehicle purchase process.

The position involves welcoming customers and transitioning them from Sales to Finance, determining financing needs and payment options through consultative interviews, and presenting transparent pricing and product options. The manager processes finance transactions in compliance with state and federal laws, follows up to ensure customer satisfaction, develops customer relationships and referrals, and works toward targeted sales goals. The role also requires product knowledge and timely, policy-compliant administrative work to provide an exceptional customer experience and encourage loyalty.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during vehicle purchases.
• Work with employees and customers to develop relationships.
• Determine customers’ financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions in compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Make credit decisions and submit deals to lenders for approval.
• Identify appropriate finance and insurance products for customers.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to offers and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED