Finance & Insurance Manager - Honda Miami Lakes

AutoNation • Miami, FL

7d

About The Position

The Finance & Insurance Manager at Honda Miami Lakes supports customers through the vehicle purchase process by making credit decisions, submitting deals to lenders for approval, and helping resolve disconnects in the sales process. The manager identifies suitable finance and insurance products for customers and helps them understand their financing options.

This role welcomes customers to the store and transitions them from Sales to Finance, determines financing needs and payment options through consultative interviews, and presents a transparent menu of pricing and products. The manager processes finance transactions in compliance with state and federal laws, follows up with customers, builds referral relationships, achieves sales targets, maintains product knowledge, and ensures administrative processes are completed promptly and in accordance with company policy. The position also emphasizes providing an exceptional customer experience and driving customer loyalty.

Requirements

• High school diploma or equivalent.
• Ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Strong attention to detail and organizational skills.
• Communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.
• Background in automotive sales or finance.

Responsibilities

• Welcome customers and transition them from Sales to Finance during vehicle purchases.
• Work with employees and customers to develop relationships.
• Determine customers’ financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions in compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to develop a base of referrals.
• Set and achieve targeted sales goals.
• Develop product knowledge to effectively assist customers.
• Handle administrative processes promptly and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Make credit decisions and submit deals to lenders for approval.
• Help bridge disconnects in the sales process.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED