Finance & Insurance Manager - Honda Hollywood

AutoNation • Hollywood, FL

3d

About The Position

The Finance & Insurance Manager at Honda Hollywood helps customers navigate financing and insurance products during their vehicle purchase. The role makes credit decisions, submits deals to lenders for approval, and helps resolve disconnects in the sales process. Using a consultative approach, the manager identifies suitable finance and insurance options for customers while providing transparent pricing and an exceptional customer experience.

The manager works with employees and customers to build relationships, supports sales goals, develops product knowledge, and ensures that finance transactions and administrative processes are completed accurately and in compliance with company policies and applicable laws. AutoNation describes its broader environment as innovative, inclusive, and focused on leadership, customer impact, teamwork, and people development.

Requirements

• High school diploma or equivalent.
• Ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Strong attention to detail and organizational skills.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers and transition them from Sales to Finance during the vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customers’ financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Make credit decisions and submit deals to lenders for approval.
• Process finance transactions in compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED